Services

When it comes to CNC machines, particularly fiber laser cutting machines, maintenance and breakdown service play a pivotal role in the selection of manufacturing equipment. We understand the gravity of unexpected breakdowns and their detrimental impact on production. That’s why we prioritize rapid and efficient responses to address any issues with your fiber laser cutting machine. Our comprehensive support includes phone, remote online, and onsite assistance, ensuring a swift resolution that gets your machine back up and running as quickly as possible.

 

At the heart of our services lies a deep understanding of the criticality of your fiber laser cutting machine. As specialists in this field, we recognize the crucial role it plays in your manufacturing processes. That’s why we go above and beyond to provide top-notch support, tailored specifically to fiber laser cutting machines.

 

In addition to our responsive maintenance and breakdown services, we offer specialized retrofitting solutions, focusing primarily on enhancing the electrical components of your fiber laser cutting machine. Whether you’re looking to upgrade your fiber laser source or CNC controller, our engineers are ready to collaborate with you and identify the best-suited solution for your needs.

 

We believe in maximizing the potential of your fiber laser cutting machine, enabling you to achieve optimal cutting results with efficiency and precision. With our unwavering commitment to your satisfaction, you can trust us to deliver the support and expertise necessary to elevate the performance of your fiber laser cutting machine.

Breakdown service timeline

Telephone and remote online support: 2 working hours after we receive the support request notice. Onsite service: 24 working hours after we receive support request notice.

Maintenance service timeline

2 weeks after we receive support request notice.

Retrofitting Service

Upgrade your system for the future, with retrofitting services from Alpha CNC:
  • Upgrade laser source to higher power laser to increase your production
  • CNC controller retrofitting for your fiber laser or CNC router
  • Replace/ upgrade CNC router spindle
  • Replace/upgrade laser cutting head
  • Electrical cabinet retrofitting

Enquiry